Privacy Policy

At The Silken Thread, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.thesilkenthread.com and purchase our silk products. By using our Site, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal information from you in various ways, including when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Fill out a form or interact with us in other ways


The types of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Payment information
  • Any other information you provide to us

2. How We Use Your Information
We use your personal information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you regarding your order
  • To improve our website and products
  • To send periodic emails about your order or other products and services
  • To respond to inquiries and provide customer support
  • To comply with legal obligations

3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without
your consent, except to provide services on our behalf or as required by law. This may include:

  • Service providers (e.g., payment processors, shipping companies)
  • Legal authorities in compliance with applicable laws

4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for
which it was collected, including for the purposes of satisfying any legal, accounting, or reporting
requirements.
5. Your Rights
Under UAE law, you have the following rights regarding your personal information:

  • The right to access your personal data
  • The right to rectify inaccurate personal data
  • The right to erase your personal data
  • The right to restrict or object to processing
  • The right to data portability

To exercise any of these rights, please contact us using the contact details provided below.
6. Cookies
Our Site may use cookies to enhance user experience. Cookies are small files placed on your
device that help us analyze web traffic and improve our services. You can choose to accept or
decline cookies through your browser settings.
7. Security of Your Information
We implement a variety of security measures to protect your personal information. However, no
method of transmission over the Internet or method of electronic storage is 100% secure. While
we strive to protect your personal information, we cannot guarantee its absolute security.
8. Third-Party Links
Our Site may contain links to third-party websites. We do not have control over the content and
practices of these websites, and we encourage you to review their privacy policies before
providing any personal information.
9. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be
effective upon posting on our Site. We encourage you to review this Privacy Policy periodically
for updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please
contact us at:
The Silken Thread
info@thesilkenthread.com
+971568315509
Insta – thesilkenthreadofficial