FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
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Frequently Ask Questions

PREMIUM QUALITY - We use the finest 6A-grade Mulberry silk for unparalleled quality and softness - all at an affordable price.
OUR PACKAGING – Our pillowcases are packaged in a sleek magnetic closure box whereas our luxe scrunchies comes in a beautiful drawer box, making them the perfect gift for any occasion.
SUSTAINABLE FASHION – We craft high-quality pieces using natural silk fabric, designed to stand the test of time.
FREE FROM HARMFUL DYES – We only use eco-friendly dyes, certified Standard 100 by OEKO-TEX.
FOR GREATER GOOD – We plan to donate 5% of our profits to various organizations, with a special focus on supporting cancer patients.
Switching from cotton to silk is an absolute game-changer for your hair and skin! Unlike cotton, which can be rough and absorb moisture, silk is ultra-smooth and gentle, reducing friction that leads to hair breakage, frizz, and sleep creases on your skin. Silk helps retain your skin’s natural moisture, promoting a hydrated, glowing complexion while leaving your hair soft and frizz-free. It’s not just a luxurious upgrade—it's an investment in healthier hair, smoother skin, and a better night’s sleep. Once you switch to silk, you'll never want to go back!
Momme (mm) is the unit used to measure the weight and density of silk fabric, much like thread count in cotton. It directly impacts the quality, durability, and feel of the silk. The higher the Momme count, the denser, stronger, and more luxurious the silk. When it comes to products like pillowcases and scrunchies, a higher Momme count translates to a softer, more durable, and long-lasting fabric that feels like pure luxury against your skin. Our 22 Momme silk is the pinnacle of indulgence! This premium weight offers the perfect balance of thickness and smoothness, giving you a silk fabric that feels divine against your skin and hair.
We use highest grade silk available in the world, however silk is a delicate fabric by nature and the more carefully your silk pillowcases and accessories are looked after, the longer they will last. To keep your Mulberry silk pillowcase in top condition, hand wash in cold water with a pH neutral detergent. Avoid wringing or twisting the fabric. If machine washing, use a delicate cycle with a mesh bag. Always air dry by laying it flat or hanging it in the shade—never tumble dry. For best results, iron on the lowest heat setting, or steam to remove wrinkles.
We love to partner with business to provide our silk accessories and gifts to customers.
We strive to offer a seamless shopping experience and timely delivery. For details, see our policy.
Your happiness is very important to us. We have 7 days return policy. For details, see our Returns and Refunds policy
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